Effective Date: April 27, 2026
Welcome to Softfierce. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, SaaS applications, tools, and digital products.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Billing information
- Account login details
b. Usage Data
- IP address
- Browser type and device information
- Pages visited and actions taken within our platform
c. Payment Information
All payments are processed through secure third-party payment providers. We do not store your full payment details.
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Process transactions and subscriptions
- Improve our products and user experience
- Send important updates, notifications, and support messages
- Prevent fraud and ensure platform security
3. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Trusted third-party service providers (e.g., payment processors, hosting services)
- Legal authorities if required by law
- Internal teams for operational purposes
4. Data Security
We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Remember your preferences
You can disable cookies through your browser settings.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for data processing
To exercise your rights, please contact us at support@softfierce.com.
7. Third-Party Links
Our website or products may contain links to third-party websites. We are not responsible for their privacy practices.
8. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
Email: support@softfierce.com
By using our services, you agree to the terms outlined in this Privacy Policy.